Brand case study · Portfolio

Resilient Roots
care for the ones who carry the hard jobs.

A veteran-founded care-package brand for deployed service members, people living far from home, teachers, nurses and first responders. Built from a blank page with AI as a creative partner.

Role
Founder, brand strategist, creative director
Course
COM 605 · AI Empowered Creativity
Year
2025
Tools
ChatGPT, Midjourney, image generation
An open kraft care box with the Resilient Roots emblem on the lid, holding Calm tea, a bar of soap, a candle and a Relax jar

The problem

Who takes care of the caregivers?

Some jobs ask people to keep giving long after they're empty: a deployment eight time zones away, a classroom of thirty, a twelve-hour shift on a hospital floor. The people who love them want to help, but most gift boxes are generic, and nothing in them says I see what you're carrying.

I set out to design a brand that closes that gap: care packages built around real moments of strain and transition, and built by someone who has served. The question that drove every decision was simple. How can a self-care brand serve those who serve others?

Deployed service membersAPO / FPO mail
Military spouses & familiesPCS moves, long absences
Nurses & healthcare workersLong shifts, burnout
Teachers & educatorsSemester-long marathons
First respondersHigh-stress, on call
People living overseasHomesick, far from roots
Four portraits: a woman in military uniform, a male healthcare worker, a mother holding her daughter, and a nurse in scrubs
Audience board: the primary recipients the brand is designed around.

Strategy

One proposition: the gift of grounded strength.

“For those facing change, stress, or burnout, Resilient Roots is a veteran-owned care brand offering grounded self-care boxes. Unlike generic gift boxes, ours grow with you through every season of life.”

Mission

Help people stay grounded

Thoughtfully curated boxes that restore balance and build emotional resilience, especially for those who serve or support others.

Value proposition

Restorative, not decorative

Every box is built around a ritual (tea, scent, journaling, rest) and a specific moment, rather than a random assortment of products.

Voice

Grounded, empathetic, intentional

Warm and reflective, never saccharine. It speaks the way a friend who has been there would.

+30%

Campaign objective (creative brief): grow brand awareness 30% over Q3 through storytelling content, digital campaigns and partnerships, making Resilient Roots the go-to source for meaningful care gifting. Audience: ages 25–55, value-driven buyers who are often going through a transition themselves.

Naming

Fifteen candidates, five testers, one name.

I prompted an LLM with themes of strength, calm and rootedness, then filtered the results for memorability, emotional resonance, tone, uniqueness and domain availability. The top seven went to five people from the target audience, including veterans, wellness buyers and gift givers.

15

Generated

Anchor & BloomCalm Roots Co.Root & RenewHaven & BloomStill & StrongSolace NestMission SolaceGentle Ground Co.Thrive ForwardRooted GraceSerenity PostQuiet BaseValor & BloomKind RootsResilient Roots
7

Shortlisted

Resilient RootsAnchor & BloomRoot & RenewSolace NestStill & StrongHaven & BloomCalm Roots Co.
1

Chosen

Resilient Roots

Growth through adversity. Testers found it strong and soft at once, fitting for a veteran-owned brand, and not trend-bound.

“Resilient Roots feels strong and healing at the same time.”
“I can see this on a wellness box or a journal.”
“It speaks to growth and inner strength, perfect for a veteran-owned brand.”

Visual identity

An earthy palette with a job for every color.

Forest Greenstrength · #2F4A3A
Terracottaearth, warmth · #B0603F
Sagecalm · #9AAA8C
Soft Taupecalm · #B9AB98
Warm Creamgentle luxury · #F4EEE3
Muted Goldgentle luxury · #A8894A

Headlines

Playfair Display

Serif for strength and trust.

Body

Lato

Clean sans-serif for warmth and clarity.

Packaging

Kraft & twine

Recyclable kraft boxes, natural wraps, dried florals, handwritten notes.

The product

Nine kits, each built for a specific moment. Six shown here.

A modular system rather than one box: a recipient on a flight line needs something different from a teacher in May. Each kit pairs a ritual with packaging that feels hand-packed.

Herbal Tea Ritual Box with three tea tins labeled Calm, Energy and Restore
RR-05 · MAGNETIC FLAP BOX

Herbal Tea Ritual

  • Loose-leaf Calm, Energy, Restore
  • Bamboo strainer, ceramic scoop
  • Steeping ritual on inner flaps

FORThe nurse coming off nights

Green cotton travel pouch with sleep mask, lip balm and tea
RR-03 · ORGANIC COTTON POUCH

Self-Care Travel Kit

  • Lip balm, sleep mask
  • Mini lotion, herbal tea bag
  • Embroidered logo, plant-ink tag

FORDeployment and long-haul travel

Guided wellness journal kit with sage linen journal and affirmation cards
RR-07 · FLAT ECO-MAILER

Guided Wellness Journal

  • Hardbound sage-linen journal
  • Pen, affirmation cards
  • Mails flat, ships anywhere

FORSomeone far from home

Evening Wind-Down set in a drawer-style kraft box with candle, tea and oil
RR-08 · DRAWER BOX, RIBBON PULL

Evening Wind-Down

  • Relax candle, Calm tea
  • Essential oil blend, lavender sachet
  • Lid: “Restore. Recenter. Root.”

FORThe teacher at end of term

Essential oil roller set in a slim kraft box with five glass rollers
RR-01 · SLIM KRAFT, FOAM INSERT

Essential Oil Rollers

  • 3–5 glass rollers
  • Focus · Calm · Sleep
  • Embossed logo lid

FORFirst responders on call

Nature Reset outdoor kit with canvas drawstring bag and water bottle
RR-09 · CANVAS DRAWSTRING

Nature Reset

  • Natural bug balm, herbal balm
  • Reusable water bottle
  • “Rooted in Nature” tag

FORGetting outside after a hard stretch

Bringing it to market

Social first, then billboards and a place to gather.

The rollout plan starts digital (DTC site, Etsy, Instagram and TikTok, email) and grows into partnerships with veteran-focused brands, pop-ups and military base events.

Resilient Roots Instagram avatar

@resilientroots
Curated self-care kits for calm, healing and strength. Latina & veteran-owned.

Couple opening a care box together at home
“Whether you're deployed, homesick, or healing, our boxes bring warmth wherever you are.”
Founder in a Resilient Roots apron packing boxes
Meet the Founder: Latina. Veteran. Visionary.
Woman on a porch smiling as she opens a delivered box
Care Package Arrival = Instant Joy
Woman with tea and candle at sunset
Sunset rituals: “How do you ground yourself?”
Group of friends laughing outdoors around a Resilient Roots box
#MyResilientRoot: community stories
Flat lay of journal, candle and tea
Weekend Reset: build your kit
Pop-up market stall at sunset
Pop-up at Sunset Market

The grid alternates three human needs (reset, comfort, connection) so the feed has a rhythm and every post has a reason to stop the scroll.

Billboards

One visual language across the set: earth tones, real faces, and headlines that invite a pause.

Billboard at dusk reading Rooted in Care. Grown in Strength. with three women and a care box Billboard at sunset showing three women sharing tea with the Resilient Roots emblem

Flagship store concept · San Diego

A city with a large military presence and a strong wellness culture. The store is part retail, part sanctuary: a ritual bar, a seasonal box wall, and a community room for veteran and military-family events.

Street view of the Resilient Roots storefront with wood facade and palm trees
Community circle inside the store under a Veteran-Owned Brand sign Store branding board: palette, entry sanctuary, ritual bar, self-care studio

Iteration

Sharpening the brand from self-care to care packages.

After the first round of work, the identity still read as a general wellness shop. The rebrand refocused everything on what the brand is really for.

Before

General self-care brand

Seasonal, mood-based gift boxes for anyone seeking calm. Pleasant, but not distinct from other boxes on the shelf.

After

Mission-led care packages

Kits designed around life's transitions (deployments, relocations, recovery, burnout), with deeper storytelling, cultural pride, ethical sourcing and a voice that is empathetic and inclusive.

How I worked with AI

AI for range, people for judgment.

Generative tools let one person explore at the breadth of a small studio. The decisions stayed human: every direction was filtered against the audience and tested with real people.

AI generated

Options

15 names, 10+ logo directions, packaging and store mock-ups, campaign imagery.

I decided

Criteria

Resonance, memorability, tone, uniqueness, domain availability, fit with a veteran founder.

People tested

Feedback

Five target-audience testers picked the name; their language shaped the brand voice.

I refined

System

Merged the winners into one palette, type system and packaging language across every touchpoint.

What I learned

Resilience isn't just about endurance. It's about the rituals that restore.On the brand
Self-care isn't indulgent. For those who serve and persevere, it's essential.On the audience
Care doesn't just arrive in a box. It begins at the first click.On the experience